At Sockflair, we are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you use our website or services. By interacting with our website, you agree to the terms outlined below.

1. Information Collection
We may collect the following types of information:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses provided during purchases or account creation.
  • Payment Details: Information required to process transactions securely through trusted third-party payment processors.
  • Device and Usage Data: IP address, browser type, device details, and activity logs to improve website functionality.
  • Cookies: Small data files used to enhance user experience and track preferences.

2. Use of Information
The data we collect is used for:

  • Processing and shipping orders.
  • Providing customer service and responding to inquiries.
  • Improving website functionality and product offerings.
  • Sending updates, promotional offers, and newsletters (with an option to unsubscribe).
  • Ensuring compliance with legal obligations.

3. Sharing of Information
Your information is shared only when necessary:

  • Service Providers: With trusted third parties who assist with payment processing, shipping, and website operations.
  • Legal Obligations: If required to comply with laws, regulations, or legal processes.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Protection
We take appropriate measures to protect your data, including secure storage and encryption of sensitive information. Despite these measures, no online system is entirely secure, and we cannot guarantee complete security.

5. Your Rights
You have the right to:

  • Access and review the information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt out of receiving marketing communications.

To exercise these rights, contact us at service@sockflair.com.

6. Cookies and Tracking Technologies
Cookies are used to enhance your experience on our website by remembering preferences and providing tailored content. You can manage or disable cookies through your browser settings.

7. Updates to This Policy
We may update this policy periodically. Any changes will be reflected on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us
For questions or concerns about this policy, contact us at:
Email: service@sockflair.com
Address: 2A Charing Cross Road, London, England, WC2H 0HF